Frontier Communications Offers Hurricane Safety Tips To Stamford

FAIRFIELD COUNTY, Conn. – Frontier Communications’ teams across Connecticut are preparing for the possibility of Hurricane Joaquin hitting the East Coast over the next few days, and they encourage residents to make preparations in the event that the Category 3 Hurricane has an impact on Connecticut.

Frontier Communications’ teams across Connecticut encourage residents to prepare for the possible landfall of Hurricane Joaquin.
Photo Credit: *File photo*

Nicole Briggs

10/01/2015 7:30 p.m.

While Frontier is making its own preparations for the storm, the company is urging residents to be proactive. Frontier believes it is important for the communities it serves to know that the company updates its emergency response efforts on a continual basis, reviews lessons learned from prior severe weather and is prepared for potential natural disasters and other emergencies that may be ahead, including:

Equipping fleet vehicles with extra fuel, fluids and lighting
Double-checking all safety equipment and supplies used by field technicians
Placing emergency network supplies throughout company facilities
Taking inventory on supplies needed for network restoration in the event of severe weather

In the event of severe weather, the company reminds customers and others to stay far away from any downed cables or power lines, to contact Frontier at 800-921-8102 (business) or 800-921-8101 (residential) to report any fallen telephone poles or cables, and to make sure you can communicate in the event that commercial power is lost.

Important tips include:

Customers of traditional phone service from Frontier who rely on cordless phones should consider plugging a corded phone directly into the telephone jack in the wall. In the event of a power outage, such corded phones and service will still operate while cordless phones that require AC power will not. If you have Voice over Internet Protocol (VoIP) phone service from Frontier through a residential gateway, the battery backup provided during installation will continue to provide power for approximately four hours. In either case, a good best practice is to never use phones when storms are underway.
Charge wireless devices such as cell phones, laptops and tablets in advance of severe weather.
Know that customers’ voicemail boxes are protected within Frontier’s network and will continue to operate despite a power loss.
Create an emergency supply kit that includes food, water, medication and money.
Create a communications plan that includes all needed contact information.
Create and practice emergency evacuation plans.

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