FAIRFIELD COUNTY, Conn. -- Eversource customers in Connecticut are being warned to watch out for fake company representatives.
The warning follows reports from business and residential customers receiving unsolicited phone calls and home visits from individuals selling "discounted power" and claiming to be "representatives" or "partners" of Eversource, the company announced Wednesday.
Customers should never give out information to unsolicited individuals who are not affiliated with Eversource and likely are "scammers or third-party suppliers choosing to use deceptive marketing tactics," said a news release from Eversource.
“If you’re receiving phone calls from someone saying they’re a representative of Eversource and offering to sell you discounted power, this is not us," said Penni Conner, senior vice president and chief customer officer at Eversource.
"We are a regulated delivery company and don't market electricity supply to our customers.
"Though electricity customers in Connecticut do have the option of choosing a competitive energy supplier, and most competitive suppliers do follow the rules, we urge customers to do their due diligence and check the validity of any company or offer being made," said Conner.
Eversource rarely makes unsolicited phone calls and would never solicit door to door on behalf of a competitive supplier, the release goes on to say.Eversource employees are required to wear identification that is issued by the company, and electrical contractors working with the company carry documentation explaining the nature and location of their work.
Click here for the Eversource website.
To report a scamming incident to Eversource, call 800-286-2000.
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